Online Orders

Stock & Pricing

Our website and bookstore operate separately. This means that the stock and prices offered at each may be different. Prices listed on the website are those for online purchases only. To customers of both our brick-and-mortar store and our e-shop, you may notice some small differences in pricing between books carried in the store and those available online. If you have any questions, please do not hesitate to contact us at info@photobookcorner.com.

All prices are shown in Euro, and include tax (IVA) at the current legal value for National Customers.

Customers residing outside the European Union may be charged with additional taxes. Photo Book Corner prices are excluded of all taxes applicable by the custom law of your country. If you are a non-european customer, please inform yourself of your country legal duties before purchasing (read our Customs Fees section).

Delivery expenses are paid by the customer and depend on the items selected and the geographical zone they are sent to.

Payment Options: Paying for Online Orders

The Photo Book Corner website accepts credit card and debit card payments from most major banks worldwide. We accept Visa, Maestro, MasterCard, and American Express. We are not able to accept payments by check for purchases made online.

The website’s payment page directs to an external and secure provider, ensuring that the customer’s bank details are encrypted and remain private.

Shipping & Tracking

Before completing your order, you will be shown the price of your purchase’s shipment from Lisbon to its delivery address.

All orders are currently shipped with CTT Express Mail. Once an order reaches its destination country, a different local courier, partner of CTT, handles distribution. All parcels are shipped by registered mail, which provides customers with tracking numbers, ensuring the most straight-forward and on-time deliveries.

Estimate of Delivery Times

CTT Mail - Tracked: Portugal (between 1 to 3 working days), Europe (between 3 to 5 working days), Rest of the World (on average between 7 and 21 working days).

An additional delay may be applicable due to customs clearance for European countries outside the European Union, and for overseas countries.

We ship in-stock books within 3 working days of order placement. Orders containing pre-order titles will be held for shipping until all books are available.

Customs Fees

If you are in a non-EU country, as soon as you make a purchase from us then effectively you become an importer and become liable to Customs and Excise Duty as well as Value Added Tax (VAT) payments. The goods will normally be held by the Customs Authority at entry, pending the additional payment of duty and tax.

Returns & Exchanges

Please carefully review your purchase before approving the final payment information. We are unable to amend or cancel an order after the payment information has been entered and finalized by a customer.

If after your package arrives, you change your mind or find that the item is defective, you have 30 days from the receipt of payment to return the item, in its original condition, to the address stated on the receipt, along with a copy of the original invoice, and all packaging and accessories.

Please note that while the postage fee from the original order will be refunded, the customer is responsible for all costs incurred in returning the package to the bookstore.

Using Gift Cards

What is the validity of the Photo Book Corner Gift Cards?
Photo Book Corner Gift Cards are valid for one year.
Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card.
Can more than one gift card be used towards a purchase?
Yes. A customer can redeem another gift card during checkout.
Can a gift card be used to buy a gift card?
No, you can't use a gift card to buy another gift card.
Can a gift card be used to pay for shipping and taxes?
Yes, gift cards are applied to the final order total which includes shipping and taxes.
Can gift cards be used in conjunction with a discount code?
Yes, gift cards are a form of payment.
Can a refund be applied to a gift card?
Yes. If a customer used a gift card to pay for the purchase, then we can apply the refund to the gift card.
How do I check my gift card balance?
Customers can't check their own gift card balance, but we can check the balance and send the information to the customer.
Can Photo Book Corner see the full gift card code after it issues the card?
Gift card codes are considered currency, so only the customer can see the full gift card code.